Frequently Asked Questions
PRODUCT & SIZING
Where can I find sizing information for your jeans?
Each product page includes a detailed size guide. Measurements are provided in inches, and we recommend checking them before purchasing to ensure the best fit.
How do I determine my size?
Our size charts are available on every product page. For the most accurate fit, compare your measurements to those listed. If you’re between sizes, we suggest sizing up for comfort.
Do your jeans stretch?
Our denim contains a small amount of stretch for comfort but retains its shape over time. For specific stretch percentages, refer to the product description.
How should I care for my jeans?
To preserve color and fit, wash your jeans inside out in cold water and hang to dry. Avoid frequent washing to maintain the fabric’s integrity.
ORDERS & SHIPPING
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. You can also check your order status by logging into your account on our website.
What shipping options do you offer?
We provide standard and expedited shipping. Delivery times vary based on your location and the shipping method selected.
Do you ship internationally?
Yes! We ship to multiple countries. Shipping costs and delivery times depend on the destination.
Can I modify or cancel my order?
We process orders quickly, so changes or cancellations may not be possible once placed. Contact us immediately if you need assistance.
RETURNS & EXCHANGES
What’s your return policy?
We accept returns within 30 days of delivery for unused items with tags attached. Sale items are final and cannot be returned.
How do I initiate a return?
Visit our Returns Center at buffalodavidjeans.com to start the process. You’ll receive a return label and instructions.
When will I receive my refund?
Refunds are processed within 5–7 business days after we receive your returned item. The timing depends on your payment method.
Do you offer exchanges?
Yes! You can exchange items for a different size or color, subject to availability. Follow the return process and note your exchange request.
GENERAL
Where are your products made?
Our jeans are crafted with high-quality materials and designed for durability. Specific manufacturing details are available on product pages.
Do you offer gift cards?
Yes! Digital gift cards can be purchased on our website and delivered via email.
How can I contact customer service?
For any questions not covered here, visit our Contact Us page at buffalodavidjeans.com.